Operations Support Team

VIP membership is designed for active players who meet the criteria of our VIP program. VIP status is assessed based on the customer's overall profile. Factors we may consider include:

Overall gaming volume and wagering activity

Overall playing profile and responsible gaming considerations

- Playing activity and frequency
- Overall gaming volume and wagering activity
- Length of the customer relationship
- Overall playing profile and responsible gaming considerations

<b>Does a specific deposit amount guarantee VIP status?</b>

No. Reaching a specific deposit amount alone does not automatically guarantee VIP status.<br>

Depending on the VIP program and the customer's VIP level, VIP customers may receive benefits such as:

Invitations to VIP events or special campaigns

- Personal customer support
- Personalized campaigns and offers
- VIP rewards and other benefits
- Faster service in certain situations
- Invitations to VIP events or special campaigns

Explains how VIP status is determined and what benefits may be available to VIP customers based on their VIP level.

How To Become a VIP Customer?

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How To Become a VIP Customer?

How is VIP status assessed?

Does a specific deposit amount guarantee VIP status?

What can VIP membership include?