Operations Support Team

Instructions for creating a new account using the Pay N Play registration system, which creates your account automatically when you make your first deposit through online banking.

How to Create a New Account

Instructions for logging in to your account with two options: Deposit and Play to log in after depositing, or Log In to access your account without making a deposit.

How Do I Log In?

Troubleshooting steps for login issues including clearing cache and cookies, trying different browsers or devices, and when to contact support for help accessing your account.

I Can’t Log In, What Should I Do?

This article provides a troubleshooting guide for players whose registration or first deposit failed.

Troubleshooting Failed Registration

This article explains the minimum age requirement for creating an account.

Minimum Age Requirement for Account Registration

This article explains the one-account policy and restrictions on multiple accounts.

Can I Create More Than One Account?

This article explains what personal information players need to provide when registering a new account.

What Information Is Required for Registration

Information about creating an account, signing in, and understanding access and login requirements.

Registration and Login

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Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

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This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

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In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

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In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

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