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I've Claimed A Bonus, But It Is Not Showing On My Account. What Should I Do?

Guide on the steps to take in case a claimed bonus did not credit

If you have successfully claimed a bonus but it is not showing on your account, first try to locate it in the ''Bonus'' section of the right side menu. If the bonus can not be located, please try refreshing the page or logging out and logging back in.

In case the bonus is still not credited after trying these steps, please contact our Support Team. To help us investigate the issue, please provide any relevant details about the bonus offer, such as the bonus name or promotion, and when you claimed it.

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