Operations Support Team

How do I set Responsible Gaming limits on my account?

- Deposit Limit
- Loss Limit
- Wagering Limit

How to request a Responsible Gaming limit

To set a Responsible Gaming (RG) limit on your account, you need to submit a request through one of the following channels:

Live chat - available directly in the app or website

Email - send your request to the support team via email

- Live chat - available directly in the app or website
- Email - send your request to the support team via email

What information to include in your request

When requesting a Responsible Gaming limit, you must provide all three of the following details so the limit can be applied correctly:

Limit type - specify which type of limit you want to set (for example: deposit limit, loss limit, or wagering limit)

Time period - specify the duration for the limit: 1 day, 1 week, or 1 month

Amount - specify the monetary amount for the limit

1. Limit type - specify which type of limit you want to set (for example: deposit limit, loss limit, or wagering limit)
2. Time period - specify the duration for the limit: 1 day, 1 week, or 1 month
3. Amount - specify the monetary amount for the limit

What happens after you submit your request

Once your Responsible Gaming limit request has been submitted, the support team will process it as soon as possible. You will receive a confirmation when the limit has been activated on your account.

How to request deposit, loss, or wagering limits for your account, including what information to provide.

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How do I set Responsible Gaming limits on my account?

How do I set Responsible Gaming limits on my account?

Responsible Gaming Limits available:

How to request a Responsible Gaming limit

What information to include in your request

What happens after you submit your request