How do I self-exclude from my account?
How to request self-exclusion
To self-exclude from your account, submit your request through one of the following channels:
Live chat - available directly in the app or website
Email - send your self-exclusion request to the support team via email
What information to include in your request
When requesting self-exclusion, you must specify the timeframe you want to self-exclude for. Self-exclusion is available for periods of 6 months or longer.
What happens after you submit your request
Once your self-exclusion request has been submitted, the support team will process it as soon as possible. You will receive a confirmation when the self-exclusion has been activated on your account.