What Is Self-Exclusion and What Happens When My Self-Exclusion Ends?
What is self-exclusion?
Self-exclusion is a serious measure that blocks access to your account when gambling is affecting your wellbeing, finances, or relationships. Self-exclusion is designed as a responsible gambling tool to help you take a break from gambling activity.
What happens when you self-exclude?
When you self-exclude, the following restrictions apply immediately:
You cannot access your account until your chosen self-exclusion period ends
You will stop receiving marketing messages for the duration of the self-exclusion period
Self-exclusion cannot be reversed or cancelled early - once active, it runs for the full period you selected
Important: Self-exclusion is a firm commitment. There is no option to shorten or cancel a self-exclusion period once it has been activated.
What happens when my self-exclusion period ends?
When your self-exclusion period ends, your account will reopen automatically. No action is required from you to reopen your account - it becomes accessible again on its own once the self-exclusion period has expired.