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What is a Time-Out?

A time-out temporarily blocks access to your account for 1 day up to 6 months. Your balance and settings are preserved.

What Is a Time-Out?

A time-out temporarily blocks access to your account for a set break period. Time-out durations range from 1 day up to 6 months.

What Happens to Your Account During a Time-Out?

During a time-out, the following applies to your account:

  • You cannot log in to your account for the duration of the time-out

  • Your account remains unchanged - your balance and settings are fully preserved

  • When the time-out period ends, your account becomes available again automatically - no action is required to reactivate it

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