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How do I permanently delete my account?

How to close your account permanently, and when your data is deleted.

How do I permanently delete my account?

Closing Your Account Permanently

To permanently close your gaming account, you will need to request account closure via one of the following channels:

  • Live chat

  • Email

Important: Withdraw any remaining balance before requesting account closure.

When Is Account Data Deleted?

Account data is not deleted immediately when your account is closed. Your account data is automatically deleted 5 years after the date your account is closed.

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