How do I temporarily close my account?
Closing Your Account
To close your account, submit your request via one of the following channels:
Live chat
Email
Important: Withdraw any remaining balance before requesting account closure.
Alternatives to Closing Your Account
If you are not ready to close your account, the following temporary break options may be available to you:
Time-out - a short-term break from your account (less than 6 months)
Self-exclusion - a longer-term break from your account (6 months or longer)
